Frequently Asked Questions

Why we have less product listing..!

Our strength is our people – Our success has come from our great team of experienced people, who are serious about using our technology and service to run businesses better.

Business first, technology second – We understand that the role of IT is to help you achieve your business objectives. According to our clients requirement We have sold and implemented thin clients from many years which is cost cutting, good performance and reliable thin clients to all the industry like IT, educational, medical other domain industry’s.. Which mean they got the solution according to there need, not the one we’re selling.

As per the client’s feedback on performance and reliability and ROI, we have chosen some of the thin clients to serve to our future clients who are planning to go green by using our products

Still if you feel that our listed products are not fulfilling your requirements let us know over the email about your needs, we will get back to with suitable thin client solution to your organization

What kind of OS can I use?

G1 thin client supports any remote desktop enabled OS; Make sure your PC supports Windows 2008 or 2012 server before you buy one, Bcoz server (OS) delivers very good performance and load balancing. Our linux based thin clients support both windows and Linux operating systems

What if the thin client server gets failure?

In case of server failure, G1 thin clients connected to one host through the LAN are automatically transferred to another server in the LAN

according to the solution provided by us server failure is very low if u take care of the systems as per our technical person suggestion {like UPS power back up to thin client server, active antivirus and not to allow unauthorized person to insert pen drive or unauthorized software installation tothin client server}

How about online games?

Yes; Contact Sales team or technical team to get suggestion on thin client’s which support games..!

Can I play videos or movies with it?

Yes, G1 thin clients are simply plug-and-play products designed for durable, High performance The hardware accelerator reduces peaks in CPU utilization. By creating virtual CPU headroom, the accelerator allows CPU intensive applications like videos to continue running smoothly

If several thin clients are running at the same time, won’t they slow the PC down?

It depends on the specifications of your server. If multiple users connect to the Internet at the same time, the Internet connection may not be smooth depending on the Internet broadband speed. In particular, if four or more users connect simultaneously to flash-based websites, CPU usage will likely reach 100%, and there may be a visible degradation in performance. However, take a suggestion of server sizing from our support team to configure thin client to server according to the client’s usage.<

Can I use a printer with it?

Yes; Contact Sales team or technical team to get suggestion on thin client’s which support printer…!

How secure is the thin client?

Since there is no data in the access device, it is very secure. There is only one PC that needs to be maintained, protected, and backed up for multiple users. This reduces the burden on the users and IT staff, and is the same strategy that IT has found works best when they consolidate assets within datacenters. The shared PC should be protected by standard Windows (or Linux) security applications.

What are the user and processor bandwidth limits?

Since typical processor utilization for productivity applications (e.g., Microsoft Office) is only about 1~10% of the processor bandwidth, thin client desktop virtualization software can support up to 30 users performing the typical office tasks of typing reports, entering spreadsheet data, or preparing presentations. Today PCs have dual-core (and even quadcore) processors that run up to 3GHz and deliver 10 to 20 times the computing power of a typical PC from just 5 or 6 years ago. That is plenty of processing power for users in a desktop virtualization environment. One familiar way to think of sharing resources is the local power grid. Many people draw power from it for their use some will be using it just for lighting, while others will be running their clothes washer and dryer and still others have industrial needs. <strong>Thin client environment</strong> is similar to a grid where everyone shares the processor resources but the great thing about PCs is that the processors are extremely fast and individual user peak requirements are generally measured in milliseconds or at most seconds, not the cycle time of a dryer. Therefore, if power needs do hit 100%; it is likely for a very short period of time. These peak periods may be so short that a person typing a report could experience several processor needs from others in the shared environment, but never even notice it. If more processing power is consistently needed, system tuning can solve the issue. The environment can be reconfigured to allow more power for all applications by upgrading the host or reducing the number of users per shared PC. Typical web browsing also takes little processor capacity and the majority of the time browsing also takes little networking bandwidth.

What applications are not ideal for thin client?

Thin client desktop virtualization technology delivers a rich PC experience and is usually identical to using a dedicated PC. However, there are situations where users need their own PCs: Advanced graphic design applications and games requiring 3D acceleration: thin client does not provide 3D graphics acceleration support for applications such as 3D games and high-end CAD software. Software that does not support terminal services: Most software applications support multi-user or terminal services environments however, some applications may not be compatible. Check your application for multi-user/terminal services support. Power users or software developers: These users often need a dedicated (and late-model) PC to run specialized applications that need the majority of the processor capabilities. This type of computing is not advised for a virtual environment.

Does it take a huge server to run this environment?

No. Traditional thin clients require fat servers, but G1 thin client can use standard desktop PCs. An entry level PC will work fine, but low-end servers can be used to support even more thin client users.

How does the thin client connect to the host computer?

Each user still has their own standard monitor, keyboard, mouse, and speakers. Instead of connecting directly to a PC, these peripherals connect to thin client which has various ports built in, which connects to the server through LAN cable.

What are the advantages of G1 thin clients?

Thin client solutions are compatible with your existing applications so end users can work with familiar software and operating systems and the IT staff does not need re-training. G1 thin clients for low price enables truly affordable access to computing for everyone due to an immediate reduction in cost! Thin client solutions are simple and easy to setup, deploy, secure and maintain saving you time and avoiding headaches. Anyone with basic PC skills can setup and manage thin client systems. Thin client solution is highly efficient by sharing an underutilized PC among multiple users who connect through efficient access devices that save space and electricity. Access devices use less than 5 watts of power. This is generally only 5% of the power of a typical PC.

Is thin client technology a good fit for emerging economies?

In emerging economies, many businesses are forced to limit computer use to a few key employees due to capital and support costs. By implementing thin client, they can expand access to a greater number of employees and therefore improve productivity. It’s very rare for schools in emerging economies to have a student-to-computer ratio that supports effective learning. Today, thousands of schools in the developing world are adding virtual desktops to existing PCs with the thin client technology. Public access applications such as internet cafes and libraries are another area where the thin client solutions expand access for the developing world.

What is the end-user G1 thin client experience like?

Performance is excellent, and each user sees what appears to be their own independent operating system and set of software applications. For most standard user applications including internet browsing, office productivity tools e-mail and even multi-media, performance is very similar to that of a dedicated PC. Existence of other virtual desktops on a host PC is virtually invisible to users. Each access device appears to be an independent workstation with its own unique user account that is assigned by the host PC operating systems.

Where does the thin client make the most sense? Are there applications that don’t make sense?

The thin client excels at all mainstream tasks such as office applications, email, and internet browsing. It works quite well with the majority of PC software in use today. It is not intended for processor-intensive applications such as video editing, 3D games, and scientific computing. Most of our customers have been businesses, schools, libraries, internet cafes, manufacturing plants, and various public-access computing sites. Other ideal environments include nonprofit organizations, eldercare, and government offices.

What kind of customer support do you provide?

You don’t have to worry about customer support. Just contact us directly on phone or email us, we will inspect your server and thin clients and immediately provide solutions to any thin client related problems..! Over team viewer or ammyy admin software by login to server PC remotely and if you need local support we have G1 thin clients dealers in all the metro cities in India

What are the power savings?

G1 thin client devices consume about 5 watts per added user. According to the US Energy Star web site, a typical PC consumes about 115 watts. The impact goes beyond the electrical cost savings: a room full of access devices does not have to be air conditioned, but a room full of PCs does and in many developing regions electricity is scarce and may have to be generated locally. Our thin client solutions are an excellent way to lower the carbon footprint while delivering a rich desktop computing experience.

How does thin client solution save money?

By spreading the higher cost of the host PC over multiple users, individual computing stations can be acquired at a much lower cost per seat. The access devices themselves are extremely reliable so, desktop maintenance and support trips go down. Dramatically reducing the count of PCs to be supported also reduces maintenance and support costs. The electricity required to run each additional user computing environment is as much as 95% less than required by giving them a dedicated PC.